One of the most powerful things you can do to help yourself cope more effectively with change is to take the labels off. Too often, I hear people talk about change as either negative or positive. What they may not realize is that the label they have applied predetermines their reaction to the change. Read more
Speaking to the Certified Management Consultants of Manitoba Jeff Stoughton the 2011 World Curling Champion described the exhilaration as he made the winning shot and reach his goal of becoming the best curler in the world. He credited his success to four key things, preparation, trust, belief and support. These same keys are also important to remember when facilitating organizational change. Read more
Match the Messenger to the Message for More Effective Communication “Will you talk to him? He will listen if he hears it from you.” That was a request from a client when planning a course of action that would require her manager’s approval. Sound familiar? Think about how many times you have asked someone else […]
It is almost impossible to communicate too much information during change, but it is possible to communicate too much information too soon. A few years ago during one of my workshop, we were discussing common communication mistakes when a participant shared her story. Read more
