Change Management Insights

A post I shared on LinkedIn about how you can't manage someone's change journey - but you can make that journey as comfortable as possible- led to an interesting comment and an important question. Why do we have to make the journey as comfortable as possible? Why does change need to be comfortable for everyone? After all, growth happens when we are outside our comfort zone. It's also where resilience can develop.  The person commenting gave examples like running marathons, climbing mountains, or lifting heavy weights. These are all uncomfortable, yet worthwhile. It's a fair challenge, and one I hear often from clients. The idea of "comfortable change" can feel contradictory. But understanding what that actually means is essential to creating lasting change.

When it comes to leading change, one question often causes miscommunication, conflict, and false expectations. It can prevent insights and limit information. Successful CEOs and change leaders don't ask questions to confirm what they know. They ask to understand, gain insight, and make decisions. Yet one common leadership question can unintentionally create confusion, set up false expectations,  prevent insights and limit information. That question:

Technology is embedded in nearly every aspect of your organization. It powers operations, enables communication, and drives growth. However, despite its constant presence, new technology implementations still fail to deliver the results leaders expect. Why does this keep happening? Because leaders continue to buy into three persistent myths about IT implementation that shape their approach and ultimately sabotage success.