African American boss explaining paper to white woman

Is the Way You Talk About Change Creating Resistance?

The language of resistance is hurting your organizational change efforts and other efforts to enable change. That's because the language we use to describe any situation or event influences our perception, beliefs, and the actions we will or won't take. And those actions directly impact the outcome of your change initiative.
Read more
Chain of wooden figurines connected by white lines

Is Your Communication Style Causing Your Change to Fail?

When you think about when you hear communication? For most people, it's about the giving and receiving of information. But authentic communication is so much more than that. It is an intricate exchange that involves what we see, hear, and how we know the information.
Read more
African American businessman which head in hand looking at computer screen and notebooks on his desk

Why Uncertainty Creates Pushback

When you announce a change in your organization you’ve naturally created uncertainty. You’re asking a lot of your team. You’re asking them to trust you to lead the change and that the organization can support and accomplish the desired outcome. You’re also asking them to let go of what they know and to adopt new behaviours and activities. It’s natural for them to have uncertainty.  In this blog post, I want to explore our four responses to uncertainty and what you can do to help your team thrive with change.
Read more
highway gridlock traffic at sunset

Back to the Office Creates a Unique Opportunity

18 months ago, many of you sent your employees home and set them up to work remotely. You did it quickly without much time to prepare. As you look to the future, you have a unique opportunity to consciously transform to a new steady state. It starts with writing your intended outcome story.
Read more
Hand overtop a wooden block with a smile on it, wooden block with a sad face out of focus in the background

Toxic Positivity in Change Management

Read more
Businessman pressing lightbulb mark that lights up

Do You Still Have Curiosity?

In my book Launch Lead Live, I talked about seven characteristics of successful change leaders. Since then, I have added other attributes and skills leaders need to enable healthy and sustainable change. One of them is curiosity. The more I practice curiosity and work with leaders to help them use curiosity to build readiness when leading change, the more I realize it is not just a characteristic of change leadership. It is an essential element for healthy and sustainable change.
Read more
Woman working at computer holding her shoulder as if it hurts

How Leader’s Communication Influences Change

Last month I wrote a blog post for Poppulo.com, entitled "How Leader's Communication Influences Change Fatigue". In the blog post, I shared how leaders can inadvertently create or make change fatigue worse through their communication.
Read more
Angry white man with colleagues looking frustrated at laptop and blue prints

What To Do About Your Most Resistant Employees

It can be frustrating when dealing with employees that you believe are resistant to change. These are the employees that often lead with “yeah but…” or “No, that won’t work…”, or we tried that before, and it didn’t work.”  When we receive these responses, it’s easy for the emotional side of our brain to take over. But if you pause, make a slight shift in your thinking, and change your approach, you can engage with the employees.
Read more

Align Your Environment to Promote Your Change

If you want people to adopt new activities and achieve your outcome with greater ease, your corporate environment must align with the desired behaviours and actions.
Read more

Articles