Today, communication as come to mean giving information. In my experience, when a leader says she has communicated or had a conversation with her team she usually means she as given them information.
To capture and use the emotional energy that is part of every change, stop asking, how do I avoid the emotional stuff? And start asking, how do I help me and my team channel our emotional energy without letting it be the driver?
Are you a multi-tasker? I wore the ability to multi-task as a badge of honour for many years, I even chided my husband for not being able to do multiple things at once. That is until I discovered his approach of mono-tasking was better. Multi-tasking gives you the illusion of productivity when it, in reality, makes you less productive.
Organizational culture change is a big topic. I usually work with organizations that want to change their culture. Like the professional services company that used a physical move as the catalyst toward a more team-based, collaborative, and cross-functional culture.
There is another aspect of culture that doesn’t get much attention—what do you do to maintain culture? That was a question a senior executive in a major law firm asked when we were talking about leading and managing in a virtual environment.
