Every day in your organization vicarious learning is happening—negatively and positively. You see it when that new employee begins to emulate some of the same undesirable traits of another employee or as team members quickly learn the social cues for using the lunchroom or talking to “the boss”.
Today, communication as come to mean giving information. In my experience, when a leader says she has communicated or had a conversation with her team she usually means she as given them information.
To capture and use the emotional energy that is part of every change, stop asking, how do I avoid the emotional stuff? And start asking, how do I help me and my team channel our emotional energy without letting it be the driver?
Are you a multi-tasker? I wore the ability to multi-task as a badge of honour for many years, I even chided my husband for not being able to do multiple things at once. That is until I discovered his approach of mono-tasking was better. Multi-tasking gives you the illusion of productivity when it, in reality, makes you less productive.
