The Guided Conversation: Harnessing the Energy of Change
by Dawn-Marie Turner, PhD
Organizationally, conversation is often given a bad rap. For many organizational leaders, it symbolizes the informal and unstructured talking that employees engage in when they should be “working”. The reality, however, is that conversation is the backbone of every organization — especially during change. Change happens through conversation. Your change conversations can pull your organization together and rally its energy around your change or they can drain its collective energy and send your organization into a downward spiral. Read more
