Twenty years ago I used to like Diet Coke. I drank it almost like water. I don’t drink it anymore, but that’s another story. When I went to a restaurant and asked for a Diet Coke and they served me Diet Pepsi I would grumble.
By: Dr. Dawn-Marie Turner Prepared Middle Managers Essential To Prevent “Resistance to Change” It doesn’t seem to matter the type of organization the stories are similar. Managers express feeling uninformed and unprepared for the multiple organizational changes they are expected to lead, manage, or at least support. They describe their executive leaders’ becoming defensive if […]
Overcoming The Most Difficult Aspect of Change: Letting Go Dr. Dawn-Marie Turner After almost 20 years, I switched from my Blackberry smartphone to an iPhone. I was ready. I knew it would take time to learn the new technology, but I was surprised that letting go of the old phone was so uncomfortable. I shouldn’t […]
When we talk about any organizational change event whether it’s new technology and process, introducing a new product line, or hiring a new team leader, the conversation almost always around return on investment and a successful implementation. There is no doubt these are important and necessary, but they don’t tell the whole story.
Dr. Dawn-Marie Turner This summer I got an unexpected demonstration of change leadership. While whale watching off the coast of Vancouver Island our whale boat captain reminded me of three factors necessary for successful change leadership.
