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The Messenger Matters When Communicating Change

Match the Messenger to the Message for More Effective Communication “Will you talk to him? He will listen if he hears it from you.”  That was a request from a client when planning a course of action that would require her manager’s approval. Sound familiar?  Think about how many times you have asked someone else […]

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Is it possible to over communicate during change?

I believe it is almost impossible to over communicate during change.

It is almost impossible to communicate too much information during change, but it is possible to communicate too much information too soon.  A few years ago during one of my workshop, we were discussing common communication mistakes when a participant shared her story. Read more