Let me tell you a story about a client I worked with. They asked me to help them create a working environment that enabled them and the employees to quickly identify and adopt new ways of working individually and together. They needed to work with the different working styles and explore multiple perspectives without creating conflict.
“They don’t have a choice the change is mandated.”
That is a statement I have heard many leaders say especially over the past few months. It reminded me of a question I am asked often: What do you do to manage the change when it’s mandated?
Many leaders and most articles talk about a particular person or group of people as “being resistant to change.” It is viewed as an inevitable part of the change process or a personality or group trait. I frequently hear leaders say, “I like change, but my employees don’t.” As if they are somehow different or more agreeable to change than their employees.
