When it comes to communicating your message: Once is never enough

Communication takes more than an email

Today we can communicate with people easier and faster than ever before. Yet I consistently hear leaders and employees talking about feeling overwhelmed with information, but feel under informed about what is actually going on in their organization.

Most of the new communication tools are passive: they leave little opportunity for the conversations needed for change. A great example of this is email. Read more

Help, My Employees Don’t Like Change?

My Employees Don’t Like Change

“I like change, but the people that work for me don’t”, that was comment a CEO recently made to me when we were talking about organizational change.  I have heard this comment or similar “people hate change”.   I understand why some leaders think their employees dislike change. Although most of us dislike the discomfort associated with change, I don’t believe the problem is that leaders fundamentally like change and employees don’t. I believe the reason it appears employees dislike change is because they are often not ready, and are excluded from its implementation. Involvement is key to increasing your employees’ readiness for change. Read more