The #1 Communication Tool And Most Leaders Aren’t Using It

Oh No! Don’t Yo-Yo: Three Actions for Creating Sustainable Change

The Value of Storytelling in Organizational Change

When it comes to communicating your message: Once is never enough

Communication takes more than an email

Today we can communicate with people easier and faster than ever before. Yet I consistently hear leaders and employees talking about feeling overwhelmed with information, but feel under informed about what is actually going on in their organization.

Most of the new communication tools are passive: they leave little opportunity for the conversations needed for change. A great example of this is email. Read more

The Messenger Matters When Communicating Change

Match the Messenger to the Message for More Effective Communication “Will you talk to him? He will listen if he hears it from you.”  That was a request from a client when planning a course of action that would require her manager’s approval. Sound familiar?  Think about how many times you have asked someone else […]