About
Dawn-Marie Turner, PhD, CMC
Dr. Dawn-Marie Turner is the President of Turner Change Management, and the founder of ThinkTransition.com.
She is also the founder and chair of the International Council on Organizational Change (ICOC). The ICOC is a group of change management scholar practitioners working in a collaborative, non-competitive way to inform and advance the practice of change management worldwide.
Her work with fellow ICOC members has been published in the International Journal of Knowledge, Culture and Change Management. A paper she co-authored with Jakob Hallenkreutz (Exploring Organizational Change Best Practice: A Review of Current Models and Definitions) was awarded Top PhD Paper at the 2010 International QMOD Conference in Germany.
Her Winnipeg, Manitoba-based consulting practice includes the development and implementation of change programming, transition planning, executive change management coaching and customized education and training to help organizations build their capacity for change and execute change more successfully.
Her goal is to leave a positive legacy of sustainable change with the organizations and people she is dedicated to helping.
Her clients include health care, government, Crown corporations, financial sector organizations, post-secondary educational institutions and private industry.



was looking for something like the cover of Kotter’s Leading Change. Although the ice berg has been used numerous times, I wanted to know how it was being used in change management and fell on your site. As an employee, I have lived through at least five major restructurings, with a variety of names, as well as some minor changes such as switching to open office space, a small change but which had a major impact on employees emotional, psychological and eventually financial (when they had to return to partitions). Your articles certainly do reflect how messy changes can be if not done properly.
I have retired from the UN since April 2010. Of the 17 years, 15 of them were as an elected staff representative and the last 6 years as responsible officer for the administrative appeals procedure. In these capacities, I was involved with change processes and witnessed first-hand the damage that can result from lack of communication, perception of unfairness, feelings of mistrust, inequity, subjectivity in decision making etc. I am currently a consultant to a staff association whose organization is going through a reform.
I also teach at a private post secondary institution in Kabul, Afghanistan – Fundamentals of HR, OB and I have been asked to teach a course on Organizational Change. Teaching in such unique circumstances is challenging in that I need to make my courses relevant to students’ professional lives taking into consideration local economic and political situations; not to mention the fact that I am the only woman and a foreigner, which also add to the challenge.
Now, for the reason I am writing. I am seeking permission to use some your articles as class reading assignments. Students have no books and rely on materials, notes, case studies distributed by the instructors. Thank you for your consideration.